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» Shoal Bus Survey

Questions
1. How satisfied are you with:	Very Satisfied			Room for Improvement
Cleanliness of the bus	1	2	3	4	5
Driver attitude and helpfulness	1	2	3	4	5
Reliability of the bus	1	2	3	4	5
Rate your local bus stop	1	2	3	4	5
Ease of getting on and off the bus	1	2	3	4	5

2. Does Shoal Bus services meet your needs?		Yes	No
If no, what services would you like?
3. Where do you get timetable information from?
Internet
Bus Stop/Shelter
From Shoal Bus by phone
From a Printed Timetable
Word of Mouth
Other

4. If you travel on the bus,

Which bus number do you catch?	721	722	705	709	735	Other

Where do you travel to/from?	To			From

At what time do you travel?	7.00am to 9.00am	9.00am to 12.00pm	12.00pm to 3.00pm	3.00pm to 5.00pm	5.00pm to 6.00pm

How frequently do you travel?
At least once a day
A few times a week
A few times a month
A few times a year
Less than once a year
Never

Do you have any suggestions for Shoal Bus to better provide bus transport for you?